Friday, May 18, 2007

What's Your Beef?

What's Your Beef?
Have you ever done anything unethical, illegal, immoral? Let me define the words.
Morals is what is in you. Your own personal morality. That sense of being true to yourself.
Ethics is what happens that is not good between you and someone else. That sense of not being true to them. You know, the Golden Rule. Do unto to others....
Legal is what our state and federal legeslators put on the law books.
So something might be immoral even though it is not illegal. Something might be ethical but not moral.
And Something might be both ethical and moral but not legal.
A Grievance committee is the front line of considering what another agent or the public brings against a fellow realtor in accordance with the code of ethics. To be on the grievance committee you must attend a 3 hour training with a lawyer- we use one that is on retainer with VVAR. The Code of ethics is the guide to say what are the professional standards that a realtor should do.
So when I sit on the Grievance committee there are several questions that come before us when we look at a complaint. The basic complaint is "what's your Beef?" We examine the beef to see if based on the complaint there is an alleged violation of the code. We don't decide punishment or guilt or innocence. We take at face value the information and pass it along with recommendations to the Professional standards committee for their decision. We critique the the Beef to see if it is polluted, tainted, spoiled etc.
It takes a consumer some real work to present a complaint/ a beef, but when it comes we abide by the code.
Above our own personal opinions and above the examples of wrongdoing in the code we are to decide by the standards themselves.
So what is the point of this Blog? Make sure your beef is fresh and good. Don't let it get examined by the committee. Keep your word and keep your client happy. In fact the bottom line of many of our discussions about cases presented goes down to one thing. Keep in touch with your client.
Thanks for reading
Val Exit Desert Ocean REalty
World vision

No comments: